FAQ’s
What inspires Fragmento's jewelry designs?
Our designs are inspired by the serene beauty of coastal Portugal and the delicate, unique shapes of shell fragments found on its beaches. Each piece celebrates the simple elegance of nature, crafted to reflect the textures and forms shaped by the ocean.
How does Fragmento contribute to sustainability?
Sustainability is at the core of everything we do. Each piece of jewelry is made from responsibly sourced materials, utilizing practices that minimize our environmental impact. Additionally, with every purchase, we contribute to cleanup efforts to preserve the beauty of our beaches and oceans.
Can you tell more about the materials used in Fragmento jewelry?
We use only the finest materials that are ethically sourced and environmentally friendly. Our selection process ensures that each material, from precious metals to the smallest shell fragment, adheres to our high standards of sustainability and ethical sourcing.
How can I care for my Fragmento jewelry to ensure it lasts?
To maintain the beauty and integrity of your jewelry, store it in a cool, dry place and avoid direct contact with harsh chemicals. Use a soft cloth to gently polish your pieces. We also recommend removing your jewelry before swimming or engaging in physical activities.
What is Fragmento's return policy?
We accept returns within 30 days of purchase, provided the jewelry is in its original condition and packaging. Our aim is to ensure that you are completely satisfied with your purchase, reflecting our commitment to quality and customer satisfaction.
How does purchasing from Fragmento impact the environment?
Beyond using sustainable materials, each purchase supports our initiatives to clean and preserve oceanic and beach ecosystems. By choosing Fragmento, you are not only acquiring a piece of jewelry but also contributing to the health and sustainability of our planet.
Do you offer international shipping?
Yes, we are pleased to offer international shipping. Please refer to our shipping policies for details on timelines and costs, ensuring our jewelry can reach you wherever you are in the world.
How often does Fragmento release new collections?
We release new collections seasonally, each inspired by different aspects of nature and our ongoing explorations of natural beauty. Stay updated by subscribing to our newsletter and following us on social media.
Where can I view Fragmento's jewelry in person?
Currently, our collections are primarily available online. However, we occasionally showcase our pieces at select pop-up stores and boutique events. For more information about these events and to find out when we’ll be in a location near you, please sign up for our newsletter. We strive to make each piece of jewelry visible and vivid through detailed imagery and descriptions on our website, ensuring you can shop with confidence from anywhere.
How can I be sure of the jewelry size I need?
We provide a sizing guide on our website to help you determine the best fit for rings, bracelets, and necklaces. If you have any specific questions or need further assistance, our customer service team is always ready to help.
